AANT - Oracle - Upmarket Resort (Private Apartment)
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Oracle - Upmarket Resort (Private Apartment)

Broadbeach Apartments/Units

Map & Directions

19 Elizabeth St, Broadbeach QLD 4218 Australia

Cancellation Policy

TERMS AND CONDITIONS OF TEMPORARY HOLIDAY ACCOMMODATION

Note: Variances can be agreed on but only by arrangement with the owner in writing.

Payment of the rental payment constitutes the clients acceptance of these Terms and Conditions.

Cancellation if caused by the client money paid is not refundable – if cancellation within 30 days from arrival date.
Full refund if 31 days out from arrival. Full refund of original amount received less 2.2% credit card charges on original amount is not refundable.

NO SCHOOLIES or TOOLIES ALLOWED AT THIS APARTMENT OR AT THIS RESORT. Bookings will be cancelled and the 31 day from booking - no refund cancellation policy will be enforced.

3rd Party Bookings - Schoolies bookings or any 3rd Party Bookings - if received through 3rd Party - Bookings will be cancelled and the 31 day from booking - no refund cancellation policy will be enforced.

The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.

To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.

Must be 20 plus years of age to book this apartment.

Number of Guests should not exceed the number stated on the Confirmation.

BEDDING made available for booking :-
The master bedroom king bed-for 2 persons
2nd Bedroom - 2 single beds or can be zipped together for king bed
(THIS OPTION MUST BE ADVISED BEFORE THE APARTMENT IS CLEANED & BEDS MADE UP. IF NOT ADVISED THERE IS A $90 CHARGE FOR CHANGING THE 2 SINGLE BEDS TO A KING)

3rd bedding area - upon approval for 1 guest -1 x 3 seater sofa bed

SECURITY
Your credit card details are put on the check in form when checking in.

The security will be part or fully claimed subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to any breakage damage or excess cleaning requirements extra guests beyond those declared .loss of keys etc..

Arrival - Check in is 2pm to 9.00 pm. Late check in fees apply for check ins after 9.00 pm –

9.00 to 11.00 pm Fee $65

Book ins after 11pm by prior arrangement only

Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10:00 am to allow time to prepare property for next guests.

Disturbance to our neighbours including excessive noise is prohibited and WILL result in termination of rental and loss of bond. (PLEASE BE AWARE THAT ORACLE RESORT HAS 24 HR SECURITY & SECURITY WILL EVICT IF EXCESSIVE NOISE ETC. )

Parties and Functions are strictly prohibited. The Oracle Resort management and Upmarket Resorts Gold Coast has ‘ZERO’ tolerance for parties. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning garbage removal wear and tear repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.

Damage Breakages Theft and Loss are the tenants responsibility during their stay. Any losses will be invoiced.

SUPPLIED AS PER BELOW
Linen for the beds blankets or duvets bath towels-1 per person free flowing hand wash & dishwashing powder for the dishwasher & dishwashing liquid for the kitchen sink. Starter supply sachets of tea & coffee & sugar & salt & pepper. Complimentary starter supply 50 ml shower gel & shampoo & conditioner & 2 toilet rolls in each bathroom.

(Please bring your own beach towels & clothes laundry washing powder)

If beach towels are required contact and these are available for extra charge

Pets are not allowed.

Loss - the owners take no responsibility for the tenant's personal property.

Variations to these conditions may only be made by prior arrangements with the owner in writing.